Lizl Pearsall

The best travel agent! Caring and reactive and super organisation skills!

She is so kind, lovely and understanding. Communication was really key for us and she delivered.

Lizl is always professional and makes an effort to deliver what you need. Highly recommended.

Lizl, baie dankie vir jou hulp en deurlopende ondersteuning met ons vakansie na Duitsland en Skotland. Ons kon regtig staatmaak op jou bystand die hele tyd. Ons vliegkaartjies, roete en blyplekke was uitstekend beplan en presies waarvoor ons gevra het. Meer platteland en rustig, maar met die opsie om verskeie plekke te besoek waarvoor ons kans gesien het. Jy het ons regtig van alle nodige inligting voorsien. Ons het veilig gevoel omdat ons geweet het jy is daar indien iets sou verkeerd loop. Baie dankie. Ons sal jou diens beslis aanbeveel. Vriendelike groete Walter en Linda Beckert

I've travelled to 138 countries over the past 40 years and used just about every travel agent and online booking platform along the way. Lizl Pearsall is in a different league. A colleague referred me to her, and from my very first enquiry the service has been exceptional — far beyond anything I've had from any agency or self-service site. Frankly, I can't see why anyone would still be doing this themselves or settling for an inexperienced agent. Then there's the myTC app, which I've attached a couple of screenshots of. Every trip sits in one place: the full itinerary laid out flight by flight, all your documents attached to the relevant booking, and a payments tab so you always know exactly what's been paid and what's outstanding. Quotes arrive in the app rather than getting buried in your inbox, and you can pay against them securely right there. Lizl's phone and email sit one tap away on the contact screen. No hunting through six months of emails for a voucher — it's all at your fingertips. There are a few features I haven't needed yet but am genuinely looking forward to: offline access to your e-tickets and vouchers when you're stuck in a terminal with no data, instant flight change alerts, the ability to share your itinerary with family so they know where you are and when, and — my favourite touch — a countdown timer to your next departure. Lizl herself is genuinely responsive, by phone or WhatsApp, which I love. If you've never had a truly great travel agent, give her a try. You won't be disappointed.

Lizl was absolutely amazing Very honest, attentive and informative. Thanks Lizl

Lizl hardloop net op n ander vlak! Sy het soveel passie vir wat sy doen, sy luister, sy hou by jou begroting, sy doen ekstra moeite! Weet nie hoe nie, maar sy stuur terugvoering in rekort tyd. Hands down, die beste!!

Wat n fantastiese ervaring saam met Lizl Pearsall! Alles was fantasties gereël, die diens was uiters professioneel en daar is aan meer as al ons behoeftes voldoen. Die feit dat sy 24/7 op “standby” was, was n groot gerusstelling. Lizl is n ongelooflike agent wat soveel moeite gedoen het om ons toer onvergeetlik te maak. Ons sal haar vir enigiemand aanbeveel vir 5-ster diens!

Our family holiday to Mauritius was nothing short of perfect. From the moment we landed until the day we reluctantly flew home, every aspect of the trip exceeded our expectations. The resort was absolutely beautiful, and what truly made our stay unforgettable was the warmth and genuine hospitality of the staff. Every member of the team went out of their way to make us feel welcome, and nothing was ever too much trouble. A special thank you must go to our incredible travel consultant, Lizl Pearsall, whose attention to detail and outstanding service made the entire experience completely stress-free. Travelling with a one-year-old can often feel overwhelming, but Lizl anticipated every possible need before we even thought of it. She meticulously planned every detail—from seamless airport transfers and perfectly coordinated travel arrangements to thoughtfully selected, family-friendly excursions that accommodated our daughter without compromising on the experience. It was evident that Lizl genuinely cared about creating the perfect holiday for our family. Every recommendation was spot on, every booking ran flawlessly, and every little detail contributed to a holiday that was relaxing, effortless, and filled with wonderful memories. All we had to do was arrive, unpack, and enjoy ourselves. If you're looking for someone who is professional, knowledgeable, incredibly organised, and truly passionate about creating unforgettable travel experiences, I cannot recommend Lizl Pearsall highly enough. She transformed what could have been a complicated family holiday into a seamless, luxurious, and memorable escape. We returned home with beautiful memories, grateful hearts, and already dreaming about our next trip. We will certainly be booking with Lizl again.

Lizl is absolutely phenomenal....attention to detail....on the ball with the resorts offerings and if not then she comes back with detail asap....has a magical personality, wonderful smile, we've been privileged to meet her in person at our last holiday..... and extremely timeous in her responses....has been an absolute pleasure to book our third family holiday ....look forward to many more....well done Lizl....keep it up girl, you are very much appreciated!!

From start to finish, Lizl was amazing. She helped and guided me every step of the way and made planning my trip feel easy. This was my first solo adventure, she took the time to really understand what I wanted from the experience and gave advice that was spot on! What I appreciated most was that she didn't just know Bali and recommendations inside out – she genuinely understood what I was looking for as a traveller :) Every recommendation felt personal which made the whole trip even better because she listened and understood what I was looking for. Lizl is clearly and completely passionate about what she does. Knowing I had someone like her helping behind the scenes made all the difference and all the stress off to just simply enjoy my time away. I honestly can't recommend her enough. If you're planning a trip and want someone who truly listens and helps create an experience that's right for you or what you need, Lizl is the person to speak to :) Bali changed my life forever :) xx

Lizl is way more than your Travel Counsellor. She is your travel buddy, wing woman, passionate about navigating and planning everything so you can focus on making amazing memories. She goes the extra mile, I can highly recommend her service.

Excellent Service! We would certainly recommend your services to our friends, as well as to our business associates.

Amazing service by Lizl. She was son incredibly kind and helpful and available whenever I needed her input. She helped me but together a trip of a lifetime for me in Kenya and it could not have gone smoother. Thanks for the wonderful and personal service. Highly recommended!

Professional, friendly and prompt service with good suggestion where there was uncertainty.

Lizl's service was exceptional. She was always friendly, swift to react to any request or question and her communication was excellent too. During the difficult time after the war in the Middle East broke out , she went to extreme lengths to sort out flights, cancellations and refunds. I did not lose one cent and is really grateful for her help and service. I will most definitely make use of her services again in future and recommend to anyone who needs to travel. Baie dankie Lizl

Excellent service

Lizl’s dedication to her clients is nothing short of exceptional. As a Travel Counsellor, she goes far beyond simply booking trips, she genuinely invests herself in every journey she plans. Her attention to detail, responsiveness, and ability to anticipate needs make the entire experience seamless and stress-free. What truly sets Lizl apart is her unwavering commitment. No request is too big or too small, and she handles every situation with professionalism, care, and a personal touch that is rare to find. She consistently goes the extra mile to ensure her clients not only have a trip booked, but an unforgettable experience crafted just for them. Simply put, Lizl is the best. If you want peace of mind and world-class service when planning your travels, there is no one better to have in your corner.

Lizl is a awesome and very helpful always.

Best travel agent I ever worked with!

Best travel agent I ever worked with!

Friendly, helpful and most importantly patient. Thanks Lizl

Lizl is one of the best Travel Agents we have used. She is prompt and always willing to help even if you decide to make changes last minute. We are in great hands and love knowing we have someone to call when we are in need while we travel. She also organised our Bali trip with our 3 boys and it went smoothly and the accommodation was exactly what we needed. Thank you Lizl

We had an amazing experience booking our honeymoon through Lizl! She guided us through every step, from booking flights and arranging car hire to finding the perfect accommodation, all while working within our budget. Lizl was a fountain of knowledge, recommending the best spots to visit in the Kruger and sharing great local tips. She was always available to answer any questions and offer advice throughout our trip, making our special holiday completely stress-free and one to remember. We’d happily book through Lizl again and highly recommend her services to anyone planning their next getaway!

I cannot praise Lizl’s service highly enough, absolutely amazing. She helped us through a very difficult time after my husband broke his back in London on 10th Oct 2025 and I had to change flights and book a business class seat for him to get back to SA. She dealt with our insurance company and gave us updates all the time. One always thinks you can do all bookings for overseas trips yourself but after dealing with Lizl, we shall always be customers as long as we are able to travel. Thanks again Lizl for looking after us so well even before Eddie had his accident.

Dankie Lizl vir jou uitstekende, vriendelike diens. Ons vakansie het alles glad verloop.⭐️⭐️⭐️⭐️⭐️

You really deserve a 5 star rating. We had a seamless trip . A well-maintained professionally organized trip . We had a booking misunderstanding once in our second leg and had to call Lizl at 2am due to time zone difference, guess what? Lizl promptly responded and called the hotel and everything was sorted swiftly. She even took care of our flights and checking us in from Cpt , Singapore , Malaysia and back home to Cpt . We will definitely use travel counsel for our next holiday trip . Thanks Lizl for everything and for being sooo passionate about what you do and your business .

It was a HUGE pleasure working with Lizl on our upcoming trip to Thailand and Singapore! She goes above and beyond to ensure everything is perfect! She is extremely professional and just a lovely person overall.

Lizl Pearsall was always there to assist every step of the way and jumped in at after hours to sort things out when help was needed. She was a great guiding hand and provided great insights for travel logistics and places to visit.

Lizl was great. She took the time to understand our needs and was always quick to respond with updated quotes etc and answering our questions.