Your dream holiday. Planned to perfection by

2,200+

travel specialists ready to design your escape

24/7

Personalised  support

WHY USE A TRAVEL COUNSELLOR

Because with us, it's personal

Tailor-made for you

Tailor-made for you

Your personal Travel Counsellor takes the time to understand your dreams, needs, and hopes for your holiday, so they can plan the perfect itinerary for you. And with access to 500+ trusted partners, exclusive experiences, and local insights, they have the knowledge and connections to make each moment truly unforgettable.

Dedicated service. Always

Dedicated service. Always

From your first meeting to your return home, you’ll have one dedicated expert and 24/7 global support, so you always feel safe, secure, and cared for, wherever you are.

Stress-free travel, and more time for what matters most

Stress-free travel, and more time for what matters most

Your Travel Counsellor will take care of every detail, with the myTC app keeping everything in one place, for a seamless trip from start to finish.

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2,200+

Travel experts

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myTC App

All-in-one access

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24/7
Personalised 
support

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Unique financial protection 

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Member of the IATA and ASATA

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30+ years'

experience

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Find your Travel Counsellor

Tell us about your dream trip.
We’ll match you with the perfect Travel Counsellor to bring it all to life.

OUR BEST OFFERS

Discover luxury and value, with these hand-picked holidays

Frequently Asked Questions

You might have questions - we've got the answers

  • How do Travel Counsellors work?

    It all starts with TC Match, where you’re paired with a Travel Counsellor who knows what matters to you and brings your ideas to life. They craft your trip and make the booking when it’s perfect, then stay by your side with support, insights, and thoughtful touches right through to welcoming you home.

  • How do I find a Travel Counsellor near me?

    You can quickly match with a Travel Counsellor using the ‘search by postcode’ option in TC Match. You’ll be paired with someone who understands your local area and your travel requirements, and who will manage everything from first idea to your return.

  • What happens after I contact a Travel Counsellor?

    You and your Travel Counsellor have a chat to understand your perfect holiday, followed by a personalised quote. Once you’re happy, they’ll handle the booking, and you’ll have 24/7 support throughout your trip.

  • Are my bookings protected?

    Our unique financial protection plan protects our customers’ money in the event of an approved supplier's failure.

    This protection is provided completely free of charge to all Travel Counsellors clients.

  • Do you offer specialist travel like cruises, safaris, or weddings?

    Yes. Our Travel Counsellors specialise in complex and tailor-made trips, including cruises, safaris, weddings, and once-in-a-lifetime tours. You’ll benefit from expert knowledge, trusted partners, and access to experiences you won’t find on your own.

No question is too small.

Reach out - we're here to make your travel planning smooth, personal, and exciting.

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Find the perfect Travel Counsellor for you

With more than 2,200 independent Travel Counsellors worldwide, let one of our passionate travel experts tailor your perfect trip and look after you at every stage of your journey.

Find your Travel CounsellorFind your Travel Counsellor

Customer stories...

10/10 Kerith you are so on the ball. You respond quickly and are very profressional. You are so helpful,and compassionate. Thank you for booking my trip.

Jenny McCrae

Johannesburg

For Travel Counsellor

Kerith Hulme

Chantal always goes the extra mile and makes extremely good suggestions and ways of improving my trips and travel plans. Chantal is extremely professional and on the ball, responds to enquires within the same day and is punctual with boarding passes and travel plans.

Alan Hardaker

Cape Town

For Travel Counsellor

Chantal Smith

Chantal always goes the extra mile and makes extremely good suggestions and ways of improving my trips and travel plans. Chantal is extremely professional and on the ball, responds to enquires within the same day and is punctual with boarding passes and travel plans.

Alan Hardaker

Cape Town

For Travel Counsellor

Chantal Smith

Always great service, extremely helpful, understanding of personal situations, many successful trips booked through Natalie over >15 years!

Martine Burgess

Johannesburg

For Travel Counsellor

Natalie Matthews

I always have excellent service and will always recommend Natalie!! You are the best!!

Antoinette Pirzenthal

Johannesburg

For Travel Counsellor

Natalie Matthews

Natalie has always been a gem for me and my family. She has always displayed a high standard of professionalism and efficiency, and always been available to assist in any way when we've needed help. She's a real comfort to me and adds enormous value to your company. Thousand thank yous to Natalie!!💖✨️

Priscilla Scott

George

For Travel Counsellor

Natalie Matthews

Great service! quick effective professional will def use her services again

Laetitia Botha

Port Elizabeth

For Travel Counsellor

Margot Speed

Prompt and efficient service!

Evelyn Shelton

Somerset West, Cape Town

For Travel Counsellor

Karin Livingstone

All bookings were on time and loved that you checked us in.

David Botha

Walvis Bay, Namibia

For Travel Counsellor

Karin Livingstone

Karin has been absolutely incredible. She is always available to answer questions, give wonderful ideas, organized, quick, always happy to help. I couldn't have asked for more!! Thank you Karin.. you are just amazing!

Shirley Addison

Johannesburg

For Travel Counsellor

Karin Livingstone

Her service is recommendable to family and friends always ready to assist without delay or disappointment.

Grace M

Cape Town

For Travel Counsellor

Johanna Gonya

Lizl is absolutely phenomenal....attention to detail....on the ball with the resorts offerings and if not then she comes back with detail asap....has a magical personality, wonderful smile, we've been privileged to meet her in person at our last holiday..... and extremely timeous in her responses....has been an absolute pleasure to book our third family holiday ....look forward to many more....well done Lizl....keep it up girl, you are very much appreciated!!

Ana Basson

Durbanville

For Travel Counsellor

Lizl Pearsall

10 / 10 + an extra 100 ! Nicola is amazing and so helpful - always available to assist.

Claire V.

Cape Town

For Travel Counsellor

Nicola Rautenbach

Traveller Counsellor brand custodian personified, Helen. Simply magnificent.

Andrew Mills

Durban

For Travel Counsellor

Helen Aitchison

Claire organised a trip for us to Zimbabwe which involved plenty of chopping and changing while we made up our minds, and she remained charming, helpful and unflappable throughout. She responded instantly to any requests and ensured that, even when she was not going to be available during our trip, we were well looked after. The result was a fabulous trip which will become a treasured memory. Well done, Claire!

Lindsay Ross

Cape Town

For Travel Counsellor

Claire Stier

Very efficient, and always willing to assist

Anastasia Tsiaparis

Johannesburg

For Travel Counsellor

Julia Barnett

From start to finish, Lizl was amazing. She helped and guided me every step of the way and made planning my trip feel easy. This was my first solo adventure, she took the time to really understand what I wanted from the experience and gave advice that was spot on! What I appreciated most was that she didn't just know Bali and recommendations inside out – she genuinely understood what I was looking for as a traveller :) Every recommendation felt personal which made the whole trip even better because she listened and understood what I was looking for. Lizl is clearly and completely passionate about what she does. Knowing I had someone like her helping behind the scenes made all the difference and all the stress off to just simply enjoy my time away. I honestly can't recommend her enough. If you're planning a trip and want someone who truly listens and helps create an experience that's right for you or what you need, Lizl is the person to speak to :) Bali changed my life forever :) xx

Cindy Joao

Somerset West

For Travel Counsellor

Lizl Pearsall

Lizl is way more than your Travel Counsellor. She is your travel buddy, wing woman, passionate about navigating and planning everything so you can focus on making amazing memories. She goes the extra mile, I can highly recommend her service.

Susan Lourens

Bellville

For Travel Counsellor

Lizl Pearsall

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Finding your match...

Every unforgettable journey starts with the right person by your side.