Your dream holiday. Planned to perfection by

2,200+

travel specialists ready to design your escape

WHY USE A TRAVEL COUNSELLOR

Because with us, it's personal

Tailor-made for you

Tailor-made for you

Your personal Travel Counsellor takes the time to understand your dreams, needs, and hopes for your holiday, so they can plan the perfect itinerary for you. And with access to 500+ trusted partners, exclusive experiences, and local insights, they have the knowledge and connections to make each moment truly unforgettable.

Dedicated service. Always

Dedicated service. Always

From your first meeting to your return home, you’ll have one dedicated expert and 24/7 global support, so you always feel safe, secure, and cared for, wherever you are.

Stress-free travel, and more time for what matters most

Stress-free travel, and more time for what matters most

Your Travel Counsellor will take care of every detail, with the myTC app keeping everything in one place, for a seamless trip from start to finish.

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2,200+

Travel experts

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myTC App

All-in-one access

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24/7
Personalised 
support

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Unique financial protection 

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Member of the IATA and ASATA

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30+ years'

experience

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Find your Travel Counsellor

Tell us about your dream trip.
We’ll match you with the perfect Travel Counsellor to bring it all to life.

OUR BEST OFFERS

Discover luxury and value, with these hand-picked holidays

Frequently Asked Questions

You might have questions - we've got the answers

  • How do Travel Counsellors work?

    It all starts with TC Match, where you’re paired with a Travel Counsellor who knows what matters to you and brings your ideas to life. They craft your trip and make the booking when it’s perfect, then stay by your side with support, insights, and thoughtful touches right through to welcoming you home.

  • How do I find a Travel Counsellor near me?

    You can quickly match with a Travel Counsellor using the ‘search by postcode’ option in TC Match. You’ll be paired with someone who understands your local area and your travel requirements, and who will manage everything from first idea to your return.

  • What happens after I contact a Travel Counsellor?

    You and your Travel Counsellor have a chat to understand your perfect holiday, followed by a personalised quote. Once you’re happy, they’ll handle the booking, and you’ll have 24/7 support throughout your trip.

  • Are my bookings protected?

    Our unique financial protection plan protects our customers’ money in the event of an approved supplier's failure.

    This protection is provided completely free of charge to all Travel Counsellors clients.

  • Do you offer specialist travel like cruises, safaris, or weddings?

    Yes. Our Travel Counsellors specialise in complex and tailor-made trips, including cruises, safaris, weddings, and once-in-a-lifetime tours. You’ll benefit from expert knowledge, trusted partners, and access to experiences you won’t find on your own.

No question is too small.

Reach out - we're here to make your travel planning smooth, personal, and exciting.

Contact usContact us

Find the perfect Travel Counsellor for you

With more than 2,200 independent Travel Counsellors worldwide, let one of our passionate travel experts tailor your perfect trip and look after you at every stage of your journey.

Customer stories...

Sent in by Elsje Kock

Very quick, very friendly and awesome service!

For Travel Counsellor

Margot Speed

Sent in by Ryan McGee

My wife and I would like to thank Karin for arranging the most incredible holiday in Bali and The Gili Islands. From the initial brief we gave Karin, she understood our requirements and absolutely nailed the brief. During the finalisation stages before our holiday, Karin was in constant contact making sure that we had all the required documentation and understood exactly how our holiday would work. From arranging transfers (we traveled but plane, boat and even horse carts) we were always met at the right location at the right time by very friendly staff. Speaking of which, the 3 hotels that Karin booked for us were truly amazing and the staff were all just wonderful. I would recommend Karin to anyone who is wanting to book a holiday regardless of what your destination and requirements are. Thank you again Karin Cath and Ryan

For Travel Counsellor

Karin Livingstone

Sent in by Bridget Johnson

You were great! Efficient, caring and professional. Thank you!

For Travel Counsellor

Debby Apetauer

Sent in by Angelique Peake

Fast, friendly, patient with our changes and concerns, matched our budget with our ask... will always use Claire where possible!!

For Travel Counsellor

Claire Stier

Sent in by Elizabeth Du Toit

Always friendly, organised and super efficient.

For Travel Counsellor

Colette Malherbe

Sent in by James Rawbone

It is always a pleasure dealing with Hilary, she is highly efficient and goes out of her way to make a plan to suit your needs. She is awesome, very knowledgeable and a pleasure to deal with

For Travel Counsellor

Hilary Riley

Sent in by Sarah Du Toit

Hilary has always been my go-to agent. She is on top of the latest changes affecting travellers and always answers questions/concerns promptly

For Travel Counsellor

Hilary Riley

Sent in by Leanne Du Plessis

Hilary always goes above and beyond to assist with any queries and requests, we really appreciate the effort she puts in to ensuring that each trip goes smoothly and without any hitches...she really takes all the stress out of travelling

For Travel Counsellor

Hilary Riley

Sent in by Jessica Delson

I would give Hilary a 12 out of 10!!

For Travel Counsellor

Hilary Riley

Sent in by Dr Haroun Ahmed

Excellent efficient service.

For Travel Counsellor

Charlene Ross

Sent in by Wilhelm Steinberg

Always rapid and happy response with concrete suggestions and solutions. Very efficient.

For Travel Counsellor

Jelena Williams

Sent in by Chandra Ramamoorthy

Julia is responsive and her turnaround on questions and plans are awesome . She knows Africa well and makes great suggestions for travel and lodging . I would have Julia help us anytime we travel to Africa

For Travel Counsellor

Julia Barnett

Sent in by Irene Markovic

If there was a 100, I would have given Laura that. Best travel agent I have worked with. Going the extra mile is an under statement. Even the people that checks me in at flight desk always say they do not see tickets prepared so completely. Thank you for asking a review. Laura is the best EVER!!!

For Travel Counsellor

Laura Klapwijk

Sent in by Alistiar Bailey

Friendly, Efficient & Professional Service

For Travel Counsellor

Chantel Smuts

Sent in by Nicolaas Vermaak

Chantel gives a friendly and helpful service and is very professional.

For Travel Counsellor

Chantel Smuts

Sent in by Marion Esterhuizen

There are travel planners, and then there are those rare individuals who curate journeys with the artistry of a seasoned concierge and the intuition of a true tastemaker. Working with Claire was nothing short of exceptional. Every detail of our travels was orchestrated with effortless precision, elegant accommodations, seamless rail journeys, private transfers, hired cars, thoughtfully chosen sightseeing experiences, each element unfolding as though part of a beautifully composed itinerary in a luxury travel journal. What impressed us most was her remarkable attentiveness when the unexpected arose. When a tour was unexpectedly canceled, she responded immediately, late into the evening, with inspired alternatives that transformed a disruption into an opportunity for discovery. What could have been a setback became another memorable chapter of the journey. Her availability and care were extraordinary. At any hour, she was only a message away, offering guidance, solutions, and reassurance with warmth and impeccable professionalism. We felt not merely assisted, but genuinely looked after. What Claire provides goes far beyond travel planning. She creates the rare luxury every traveler values most: ease, confidence, and the freedom to be fully present in the experience. Through her expertise, our trip carried that elusive sense of effortless elegance, where every transition feels seamless and every moment invites wonder. If you seek someone who does not simply book travel but curates extraordinary journeys with sophistication, grace, and impeccable attention to detail, I offer my highest recommendation.

For Travel Counsellor

Claire Stier

Sent in by Chepate Kulati

I really enjoyed Kwa Maritane and thank you from the bottom of my heart for everything

For Travel Counsellor

Melissa Ridley

Sent in by Dean Bentley

We had an excellent experience working with Petrie throughout our honeymoon planning process. From the very beginning, she was incredibly helpful, patient, and knowledgeable, guiding us through multiple options and always taking the time to explain the differences clearly. What stood out the most was her honesty and insight she didn’t just try to “sell” a destination, but really helped us understand what would suit us best as a couple. Her comparisons between resorts, attention to detail, and willingness to answer all our (many!) questions made a big difference in helping us feel confident in our decision. She was always responsive (very fast), friendly, and professional, and it was clear that she genuinely cares about her clients having the best possible experience. She really gave us that personal feel as if she was doing this just for us. Very special. We’re really grateful for her guidance and would highly recommend Petrie to anyone planning a special trip.

For Travel Counsellor

Petrie Sinclair

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Finding your match...

Every unforgettable journey starts with the right person by your side.